SPIRAL Confidentiality Policy It
is Spiral policy that personal information, such as your name, postal and e-mail
address or telephone number, is private and confidential. Accordingly, the personal
information you provide is stored in a secure location, is accessible only by
designated staff, and is used only for the purposes for which you provide
the information.
No Release of Information to Third Parties
Personal information will not be released to third parties except
to further the purpose for which you provide the information, such as sending your
complaint to the company for action, or if release is required by law or is pertinent to
judicial or governmental investigations or proceedings. There are no other
circumstances under which we will provide or sell personal information to third parties.
No Computer Tracking of Identifiable Information
Our computer is not set up to track, collect or distribute personal information about
its visitors. It does recognize the home server of visitors, but not e-mail addresses. For
example, we can tell which Internet Service Provider our visitors use, but not the names,
addresses or other information about our visitors that would allow us to identify the
particular visitors to our sites. This information is used only for internal purposes by
Spiral technical support staff.
In addition, our web sites track information about the visits to our web sites. For
example, we compile statistics that show the daily number of visitors to our sites, the
daily requests we receive for particular files on our web sites, and what countries those
requests come from. These aggregated statistics are used internally to better provide
services to the public and may also be provided to others, but again, the statistics
contain no personal information and cannot be used to gather such information.
